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Coach Built Cabinetry
6352 Parkhill Rd.
Santa Margarita, CA 93453
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A:
- 30% is due when the contract is signed
- 70% is due when the cabinets are delivered

Q: What types of payment do you accept?

A:
We currently only accept the following payments:
- Personal checks
- Company checks
- Cashiers checks
- Money Orders

Q: What if I want to make a change after the contract has been signed?

A:
Any changes from the approved design and shop drawings must be submitted in writing,
at which time Coach Built Cabinetry will generate a change order and if necessary drawings.
Any drafting for change orders will be billed in 1-hour increments. Cange order must be
signed and returned to Coach Built Cabinetry before the change order will take effect. All
change orders will be estimated via Time and Materials.

Q: What is the Coach Built Cabinetry 10-Step Process?

A
: 1. Homeowner calls Coach Built Cabinetry to schedule a free, no obligation, in-home
design consultation.
2. A Coach Built Cabinetry designer will come to your house to take preliminary
measurements and discuss the project in detail. We request that all decision makers be
present at the time of the design appointment. This will ensure that everyone’s needs are
addressed.
3. The designer will take all of the information back to the shop and design the job on our
powerful CAD system which provides a 3-D rendering of the project.
4. The designer will schedule a second appointment with you to review the completed
designs. Any changes to the designs will be made at this time.
5. Contract is signed.
6. Cabinets are built (3 --> 6 weeks). You may stop by our shop at any time to see your
cabinets as they are built.
7. Cabinets are delivered and installed. Most kitchens can be installed in 1 --> 4 days. We will
work around your schedule, whether it is early in the morning, or late in the afternoon.
8. Once the cabinets are installed, a Coach Built Cabinetry representative will create a punch
list (List of things that need to be completed) with the homeowner.
9. If needed, a follow-up appointment will be scheduled to resolve any items on the punch
list.
10. Homeowner will show off new cabinets to all friends and family and refer lots of business
to Coach Built Cabinetry.

Q: What is Coach Built Cabinetry's lead time?

A
: At Coach Built Cabinetry, we believe in quality over quantity, and we will only allow a
certain number of cabinets to be built at any one time. We will not sacrifice our quality for
ANY reason. We have become very strict about our lead times since we do not want to make
promises that we can’t keep. If we tell you that you will have cabinets in 6 weeks, you WILL
have cabinets in 6 weeks.
Our current lead time is usually between 3 – 4 weeks. Please call us at (805) 438-4187 to
determine our current lead time. The lead time begins once ALL of the following conditions
have been met:
1. Contract is signed.
2. ALL designs have been approved and initialed.
3. 30% deposit has been paid.

Q: What is the shortest amount of time in which you can build and finish a cabinet?

A:
We can build most cabinets in one day. If the cabinet needs to be finished (e.g. stained,
painted), then add 3 days.

Q: I saw a kitchen/cabinet that I really like in a magazine. Can you build it?

A:
99% of the time the answer is yes. Our craftsmen have years of Journeyman experience,
and they are able to build just about anything. Save the picture and give it to the designer so
that he can incorporate the desired features into your personal design.

Q: What is the difference between framed and frameless cabinets?

A:









The European frameless cabinet does not have a face frame and the doors are hung directly
on the cabinet box. Because doors are hinged directly to the cabinet side using a fully
concealed hinge, frameless cabinets usually have a more contemporary, clean look.
Traditional door styles can be used where a softer, warmer appearance is wanted. The close
tolerances for doors and drawers make frameless cabinets more difficult to install. This
method of construction is usually less expensive than framed cabinets because it uses less
material.
Coach Built Cabinetry builds both framed and frameless cabinets. Approximately 98% of the
cabinets we build are framed. The remaining 2% of the cabinets we build are frameless.

Q: How many different cabinet doors do you offer?

A
: Although we have the capability to build cabinet doors, we have found that it is more
efficient to outsource the production of the doors California Kitchen Cabinet Door
Corporation. There are literally hundreds and hundreds of different doors that can be
ordered. Once the doors are ordered, it usually takes 2 weeks for them to be delivered.

Q: What are the different cabinet door types?

A
: There are three main types of cabinet doors; flush mounted (inset), half overlay, and full
overlay.
Flush mounted (inset) – Fit inside the inner perimeter of a face frame or outer cabinet
edges. Setting doors into cabinet openings without the benefit of an overlap requires careful
engineered doors and a higher level of installation precision. The cabinets or face frame
openings and doors must be square to keep gaps around the doors consistent. When inset
doors are an option on manufactured cabinetry, its an indication of high quality (usually
accompanied by an equally high price tag).
Half Overlay – Close against the outer face of the face frame (or the outer edges of a
frameless cabinet).
Full Overlay – Sized so all edges are flush with the outer edges of the cabinet or cabinet face
frame. Overlay doors often are rabbeted on all inner edges. Called lipped cabinet doors, they
fit partially into the door opening while overlapping the face frame.
Face-frame cabinet options;
- 3/8” Lipped
- Half Overlay
- Flush Mount
Frameless cabinet options;
- Full Overlay
- Half Overlay
- Inset

Q: What are the different types of hinges?

A:
There are four different kinds of hinges; concealed, butt, wraparound (formed), and pivot
/ knife. Each hinge type is offered in an assortment of different styles, metals, and finishes.
Concealed Hinges – Also called Euro-style hinges. Concealed hinges are so named because
the case and door hardware is completely hidden when the door is closed. Concealed hinges
have become the preferred hinge within the cabinet industry. The hinges are stoutly
engineered for years of reliable service. The cup-style door mount can support more door
weight than any hinge connected with screws alone. The hinges allow for six directions of
door adjustment: up, down, left, right, in and out by simply turning adjustment screws.
Concealed hinges are available for both frameless and face frame-style cabinets in models
that fit either overlay or inset doors. They allow for up to 170 degrees of door swing and are
self closing.
Butt Hinges – Small versions of the flat-leaved variety found on all passage doors. The hinge
leaves are held together with a pin that is either removable or fixed, and they allow for a full
180 degrees of cabinet door swing. Butt hinges only work on inset cabinet doors. When the
doors are closed, just the hinge knuckle is visible. Butt hinges are not self-closing, so door
catches are necessary.
Wraparound (Formed) Hinges – One or both of the leaves are bent in various ways to fit
around the edges and backs of doors and face frames. Bends in the hinge leaves make
formed hinges more versatile than other hinge types. You’ll find different models to fit full
overlay, half overlay and lipped doors, on either frameless or face-frame carcasses. Most
styles allow for some vertical adjustment on the cabinet-side leaf and horizontal tweaking on
the door-side leaf. These hinges are self-closing and provide 180 degrees of door swing.
Knife (Pivot) Hinges – Mount to the top and bottom ends of cabinet doors near the corners.
You’ll find them sold for installation on both inset and overlay doors. A small pin pivots the
hinge leaves 180 degrees on one end, like a pocket knife, rather than along the edge, like a
butt hinge. Knife hinges are a sleek, nearly concealed alternative to hinges with long visible
knuckles, but they offer little or no adjustability. Generally, these hinges are not self-closing.

Q: Which hinges can be used on which doors?

A:
See below.
Type of Door Suitable Hinge Types

Full Overlay Concealed (Euro-style), Knife
Half Overlay Concealed (Euro-style), Wraparound, Knife
Lipped Wraparound, Knife
Inset (no face frame) Concealed, Butt
Flush Mount (in face frame) Concealed, Butt

Q: How many finishing options do you offer?

A:
We offer an unlimited number of finishing options including:
- Painted
- Unpainted
- Stained
- Stain Ready
- Matched to an existing finish
Framed cabinets have a "face frame" attached to a
box from which the doors hang. Doors are installed
so that they overlap the face frame with a space
between the cabinet doors. Typically, designs make
use of an exposed hinge and a center stile. Framed
cabinets are easier to install than frameless
cabinetry because of their recessed end panels and
rigid front frame.
Q: Do you offer tours of your shop?

A: We are more than happy to take you on a tour of our shop;
however, we do ask that you call ahead. We want to make sure that
someone is available to give you a tour.

Q: What areas do you service?

A: We service all of the areas of San Luis Obispo county.

Q: What is your typical job size?

A:
Most of our jobs range in size from $1,000 for a simple
entertainment center to $100,000+ for cabinetry for the entire
house. However, do not let this stop you from discussing your project
with us. We are interested in many projects that are not in this
range.
We build cabinets for houses of all sizes including but not limited to
homes with over 6,000 square feet and houses with 600 square feet.
We offer the highest quality construction and materials regardless of
the size of the house.

Do you charge sales tax on the cabinets?

A:
No. We conduct business on a “tax-paid” basis. This means that
we pay sales tax up front on all of our purchases. Therefore, our
clients do not have to pay sales tax on the cabinets.

Q: What is the payment schedule?
FAQs
Copyright © Coach Built Cabinetry 2009
"Affordable Quality for a Lifetime"
(805) 438-4187 voice
(805) 221-6909 fax